Recent Posts

Prepare for Storms

7/9/2024 (Permalink)

Lightning in a dark sky. Storms can be dangerous weather events that leave destruction to your property.

Storms can be dangerous weather events that leave destruction to your property as well as cause injuries. Below is a checklist to make sure your home and family are best prepared for any storms, so that you, your loved ones, and your home can stay safe.  

  • Prepare a Storm Shelter. Include essential supplies such as food, water, a first aid kid, flashlights, and batteries to last a few days in the case of a severe storm or tornado.  
  • Clear Branches and Dead Trees Around Your Home. The high-speed wind of storms can send dead branches or even trees crashing through your windows, siding and roof. Clearing these objects away from your house is an easy way to make sure they do not cause any damage.  
  • Secure Outside Objects.  If a bad storm is coming up, move large outdoor objects inside to prevent damage to your house and those objects.  
  • Document Your Valuable Items. Take pictures of valuable items that you can use to show to your insurance provider. If they are damaged or lost in the storm, you’ll have better luck with your claim if you have documentation. Include date of purchase and purchase amount if you have that as well. Bonus points for saving receipts!  
  • Protect Your Pets. When preparing for storms, pets’ needs can be forgotten about. Make sure to have a plan in place for your pets, whether that is in your storm shelter or if that means having them in a separate safe location for when the storm hits. 

August 2024 CE Courses for Insurance Agents

7/2/2024 (Permalink)

Hands typing on a laptop. Calling all insurance agents!

Calling all insurance agents! SERVPRO® is hosting a complimentary CE course webinar on Wednesday, August 14, 2024. If you need continuing education credits, our team is “Here to help®!”  

The following webinar will be held on August 14, 2024: 
9:30 AM - 11:30 PM: Biohazard Cleanup Webinar (2 Credits – Course Number: 85805) 

Registration for the class begins at 8:30 AM and goes on until 9:30 AM. Attendees who sign up for the webinar will be required to have their web camera and microphone on throughout the entirety of the class. The webinar link to access the class will be sent via the provided email the week of the class. 

All attendees are required to register for the courses by Friday, August 12, 2024. Class space is limited. Email marketing@rdmhc.com to learn more about registering! 

Navigating the Aftermath: Recovering from Tornado Damage | SERVPRO Team Miller

7/2/2024 (Permalink)

thunderclouds and lightning next to funnel cloud behind home SERVPRO Team Miller is Here to Help® after intense summer storms affect your home or business.

Tornadoes are unpredictable natural disasters that can wreak havoc on homes and businesses in the Detroit area. In the aftermath of a tornado, it’s common to feel overwhelmed and unsure of the next steps to take.

However, understanding what to do immediately after experiencing tornado damage can streamline the recovery process and mitigate further harm.

Here’s a comprehensive guide on how to handle tornado damage:

Prioritizing Safety Above All

Assessing Immediate Hazards: Begin by ensuring the safety of yourself and others. Look out for any immediate dangers such as downed power lines, gas leaks, or structural instability. If you encounter any hazards, evacuate the area promptly and contact emergency services for assistance. Safety should always be the primary concern in the aftermath of a tornado.

Conducting a Thorough Inspection: Once it’s safe to do so, conduct a detailed assessment of your property to gauge the extent of the tornado damage. Check for structural damage, including roof damage, broken windows, and compromised walls. Take note of any areas where water may have infiltrated the building, as water damage can exacerbate the situation if left unaddressed.

Taking Swift Action

Addressing Emergency Repairs: After evaluating the damage, prioritize emergency repairs to prevent further deterioration of your property. Consider tarping roofs, boarding up windows, and sealing any openings to mitigate additional damage caused by exposure to the elements. Promptly addressing these issues can help safeguard your property while awaiting more extensive repairs.

Mitigating Water Damage: Tornadoes often bring heavy rainfall, leading to water damage inside buildings. If your property has experienced water intrusion, take immediate action to extract standing water and commence the drying process. Mold growth can begin within 24-48 hours of water damage, underscoring the importance of swift intervention. Consider enlisting the services of a professional water damage restoration company like SERVPRO of New Center/Highland Park for expert assistance with water extraction and drying.

Documenting Damage and Initiating Insurance Claims

Thorough Documentation: To facilitate the insurance claims process, meticulously document the tornado damage. Capture photographs and videos of the damage from various angles, encompassing both the interior and exterior of your property. Maintain detailed records of any emergency repairs or expenses incurred as a result of the tornado damage.

Contacting Your Insurance Provider: Upon documenting the damage, promptly reach out to your insurance provider to initiate a claim. Furnish them with the evidence you’ve gathered, including visual documentation and written descriptions of the damage. Maintain clear communication with your insurance company and adhere to their guidance to expedite the claims process smoothly.

Partner with SERVPRO of New Center/Highland Park

Recovering from tornado damage demands concerted effort and expertise, but you need not navigate the journey alone. SERVPRO of New Center/Highland Park specializes in tornado damage restoration and stands ready to assist you at every turn. Contact us without delay for immediate support with tornado damage cleanup and restoration.

Our dedicated team operates round-the-clock to address emergencies and facilitate your recovery from tornado-related setbacks. Waste no time – reach out to SERVPRO of New Center/Highland Park today for dependable and efficient tornado damage restoration services.

Dealing with storm damage? Call SERVPRO of New Center/Highland Park for a quick restoration.

August 2024 CE Courses for Insurance Agents

6/21/2024 (Permalink)

Hands typing on a laptop. Calling all insurance agents!

Calling all insurance agents! SERVPRO® is hosting a complimentary CE course webinar on Tuesday, August 6, 2024. If you need continuing education credits, our team is “Here to help®!”  

The following webinar will be held on August 6, 2024: 
9:30 AM - 11:30 PM: Mitigation Awareness and Response Webinar (2 Credits – Course Number: 85807) 

Registration for the class begins at 8:30 AM and goes on until 9:30 AM. Attendees who sign up for the webinar will be required to have their web camera and microphone on throughout the entirety of the class. The webinar link to access the class will be sent via the provided email the week of the class. 

All attendees are required to register for the courses by Friday, August 2, 2024. Class space is limited. Email marketing@rdmhc.com to learn more about registering! 

Understanding Flash Flood Warnings in the City | SERVPRO Team Miller

6/17/2024 (Permalink)

lightning strike across stormy purple sky Whether its storm damage cleanup or restoration, SERVPRO Team Miller is ready to respond in a moments notice to your call.

Living in the city, particularly in areas prone to flash flooding, means being vigilant and prepared for sudden weather changes. Flash floods occur when heavy rainfall overwhelms drainage systems, causing water to rapidly accumulate and flood streets, homes, and businesses. Understanding what to do when a flash flood warning is issued is crucial for protecting yourself, your loved ones, and your property.

Flash flood warnings are issued by the National Weather Service when flooding is imminent or already occurring in our area. These warnings typically include information about the location and severity of the flooding, as well as safety recommendations for residents. It’s essential to take flash flood warnings seriously and respond promptly to minimize the risk of injury or property damage.

Steps to Take During a Flash Flood Warning

When a flash flood warning is issued for your area, it’s important to take immediate action to ensure your safety. Here are some steps you can take during a flash flood warning:

Stay Informed: Monitor local news outlets, weather apps, and emergency alert systems for updates on the situation. Pay attention to evacuation orders and other instructions from local authorities.

Seek Higher Ground: If you live in a low-lying area or near a body of water, move to higher ground immediately. Avoid walking or driving through flooded areas, as water levels can rise rapidly and pose a significant risk.

Secure Your Property: Take steps to protect your home and belongings from flood damage. Move valuables to higher floors, elevate appliances and furniture, and secure outdoor items to prevent them from being swept away by floodwaters.

Stay Indoors: If you’re already indoors when a flash flood occurs, stay there until it’s safe to venture outside. Avoid basements and lower levels, as they can quickly flood during heavy rain.

Avoid Flooded Areas: Never attempt to walk, drive, or swim through flooded areas, as it’s impossible to gauge the depth or strength of the water. Even shallow floodwaters can be powerful enough to sweep you off your feet or carry away vehicles.

After the Flood: Steps for Recovery

Once the flash flood has subsided and it’s safe to return to your home or business, it’s important to take steps to assess the damage and begin the recovery process. Here are some steps to take after a flash flood:

  • Assess the Damage: Carefully inspect your property for damage, including water damage, structural issues, and electrical hazards. Document the damage with photographs or videos for insurance purposes.

  • Contact Your Insurance Provider: Contact your insurance provider as soon as possible to file a claim for flood damage. Be prepared to provide documentation and evidence to support your claim.

  • Cleanup and Restoration: Remove standing water and debris from your property and begin the drying out process to prevent mold and mildew growth. Consider hiring a professional restoration company like SERVPRO Team Miller to assist with cleanup and restoration efforts.

  • Prevent Future Flood Damage: Take steps to mitigate future flood damage by installing flood barriers, improving drainage systems, and elevating utilities and appliances.

Trust Us for Flood Damage Restoration

If your home or business has been affected by a flash flood, don’t hesitate to contact us for professional flood damage restoration services. Our team of experienced technicians is available 247 to respond to emergencies and help you get back on your feet quickly.

With our expertise and state-of-the-art equipment, we’ll restore your property to its pre-flood condition and provide peace of mind during the recovery process.

Stay safe and prepared during flash flood season with SERVPRO® by your side.

SERVPRO® Can Help Your Business

6/10/2024 (Permalink)

Water damaged commercial facility. SERVPRO is committed to reduce business interruptions and recovery costs.

SERVPRO® is committed to providing expert fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our team can also provide specialized commercial cleaning services to maintain the best appearance of your facility. 

  • Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 
  • Water Removal and Dehumidification: Our professionals identify the source and type of water which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage. 
  • Biohazard and Vandalism Cleanup: SERVPRO franchise technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 
  • Mold Mitigation and Remediation: Our professionals work to control and remediate mold contaminants while protecting your health and safety. 
  • Contents Claim Inventory: Accurate inventory helps keep cost low and reduces job completion time. Our professionals can provide an itemized, area-by-area loss inventory. 

Celebrate the 4th of July with Safety in Mind

6/7/2024 (Permalink)

Colorful fireworks against a dark sky. Celebrating the 4th of July can be a blast – literally.

Celebrating the 4th of July can be a blast – literally. When getting ready to celebrate the long weekend, it’s important to take note of the proper safety precautions to avoid series injury or potential fire hazards when grilling or setting off fireworks to celebrate Independence Day. 

Tips for Grilling Safely 

  • Keep your grill at least 10 ft. away from the walls of your home, garage, etc.  
  • Never leave a lit grill unattended.  
  • Never add starter fluid to ignited coals. 
  • Use long-handed grilling equipment to avoid getting burned. 

Safely Setting Off Fireworks 

  • Stay at lease 500 ft. away from a public, live firework show. 
  • Keep a fire extinguisher or a supply of water nearby in case any fireworks do cause a fire. 
  • Never hold any part of your body directly over a firework as you light them to avoid burning your hands, face, chest, etc. 
  • Keep fireworks out of the reach of children. Always keep children within your sight if they are playing with sparklers. 
  • If a firework does not go off, do not attempt to light it again. 

If an unavoidable fire disaster does occur to your property, know that SERVPRO® is available 24/7/365 to help you with every step of the fire restoration process. 

Bonfire Season Is Coming

6/7/2024 (Permalink)

Bonfire in the dark. Follow these tips to have fun and safe summer nights!

Surrounding a campfire with loved ones creates special memories that you can cherish forever. Putting forth safety measures when having a bonfire can lessen the chances of having fire related injuries and property damage. Follow these tips to have fun and safe summer nights! 

Starting the Fire 

  • Make sure your fire pit is enclosed and there is enough room for a seating area. 
  • Make sure that your bonfire is 10 feet away from your home or any structures. 
  • Do not use gasoline or lighter fluid to start or light the bonfire. 

Bonfire Safety 

  • Keep a bucket of water or hose handy in case of emergencies. 
  • Do not leave the bonfire unattended. 
  • Keep children and pets away from the bonfire. 
  • Do not throw fireworks into the bonfire. 
  • Do not burn aerosols or anything that may produce toxic fumes or explode. 

Putting Out the Fire 

  • Slowly pour water over the ashes and check to be sure that the fire is completely out. 
  • Use a shovel to spread out the ashes to let them cool down. 

Preparing Your Business for Restoration After a Disaster

6/6/2024 (Permalink)

A SERVPRO team leader discusses restoration plans at a business. If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance.

What is the most important lesson you’ve learned as the owner of a business? 

Many business owners say they have found it’s not always possible to plan for the future—or to see an event that will impact your business coming. Others say they’ve had to find new ways to engage with their customers and continue providing services.  These are essential lessons that carry on to other parts of the business, too. It’s crucial to have a plan in place to help you deal with the different types of disasters that business owners can face, like fires, flooding or severe storms. 

Because SERVPRO® Team Miller wants to be a resource for business owners in our area, we’ve put together some powerful tips to help you if you ever need commercial restoration services. 

What You Need to Know About Starting a Restoration Project 

The majority of business owners can open their doors again after a fire or flood damages their business. It’s possible to not only open again but also to be more successful. 

Here’s how we recommend you start the process: 

  • Your disaster plan is a crucial component. Invest in a disaster plan before you need it and do everything you can to follow it in the aftermath of a fire, flood or another type of natural disaster. It’s easy to feel overwhelmed when your business is damaged, so knowing what you will do in advance helps. You may want to think about moving your business to a backup location so you can continue operating. 
  • Document all your damage. You’ll want to take plenty of pre-cleanup photos of your property to show your insurance company. It’s smart to inventory the items inside your business that were damaged, compromised or destroyed. Include the values of these items on your inventory list. 
  • Don’t forget to update your community. Providing your suppliers, your employees, your customers and your wider community with regular updates about your progress, a temporary location or your reopening is essential. 
  • Set up an ERP with Team Miller. We can prepare an Emergency Response Profile to prevent unpredictable seasonal weather from catching you off guard. The profile sets up priority response, a customized restoration plan before an emergency occurs, a single point of contact for multiple facilities and provides local as well as national coverage. 

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 24/7 in the event of an emergency.

Urban Fire Pit Safety: Enjoying Outdoor Fires Responsibly

6/3/2024 (Permalink)

campfire style bonfire with dark night background Gather around the bonfire, but don't forget about fire safety! Follow these tips from SERVPRO®.

Living in a city doesn’t mean you have to miss out on the cozy ambiance of a crackling fire. With the popularity of urban fire pits on the rise, it’s essential to prioritize safety to prevent accidents and ensure a pleasant experience for everyone.

Here are some key tips for safely enjoying a fire pit in an urban setting.

Choose the Right Fire Pit

When selecting a fire pit for your urban outdoor space, opt for one that is specifically designed for safe use in confined areas. Look for fire pits that are portable and have sturdy legs to provide stability on various surfaces, such as concrete patios or balconies.

Avoid makeshift fire containers or DIY solutions that may not meet safety standards and could pose a risk of fire or injury. Additionally, consider the size of the fire pit in relation to your outdoor space and ensure that there’s enough ventilation to prevent smoke buildup.

Location, Location, Location

The location of your fire pit is crucial for safety and enjoyment. Place the fire pit on a stable, non-flammable surface, such as concrete, stone, or brick. Keep it at least 10 feet away from any buildings, fences, or overhanging structures to reduce the risk of fire spreading.

If you’re using a fire pit on a balcony or rooftop, check with your building management to ensure compliance with any regulations or restrictions. Avoid setting up a fire pit in areas with low-hanging tree branches or near dry vegetation, as these can easily catch fire.

Practice Safe Burning Practices

Once your fire pit is set up, it’s essential to follow safe burning practices to prevent accidents and minimize environmental impact. Use only dry, seasoned firewood or pre-packaged fire logs to fuel your fire, as green or wet wood can produce excessive smoke and sparks.

Avoid using accelerants like gasoline or lighter fluid, as they can cause uncontrollable flames and pose a significant safety hazard. Keep a bucket of water, a fire extinguisher, or a hose nearby in case of emergencies, and never leave the fire unattended.

By following these fire pit safety tips, you can enjoy the warmth and ambiance of an outdoor fire pit without compromising safety. However, accidents can still happen, and if your property experiences fire-related damage, we are here to help.